Privacy Policy

Last updated: March 2026

SurgReport is a product of My Scope Diagnostic Solutions ("we", "us", "our"). We operate the website surgreport.com and the SurgReport web application (the "Service"). This policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

Account information: When you create an account or subscribe, we collect your email address and payment information. Payment details are processed by our payment provider (FastSpring) and are never stored on our servers.

Usage data: We use GoatCounter, a privacy-friendly, open-source analytics service, to collect anonymous pageview statistics. GoatCounter does not use cookies, does not collect personal data, and is fully GDPR compliant. We may also collect anonymous usage statistics such as which templates are most frequently used, browser type, and session duration. This data is aggregated and cannot identify individual users.

Patient data: We do not collect, transmit, or store any patient data. All operative note content, patient names, and clinical information are processed in your browser and remain on your device. Our servers handle only authentication and subscription verification — never clinical content.

2. How We Use Your Information

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage & Security

Your account credentials are stored securely using industry-standard encryption. All connections to our Service use HTTPS/TLS encryption. Patient data and operative notes are processed in your browser and stored in your browser's local storage — they are never transmitted to or stored on our servers. Our servers store only your email address, subscription status, and anonymous usage analytics.

4. Third-Party Services

We use the following third-party services:

5. Cookies

We use essential cookies only — to maintain your login session and remember your preferences. We do not use tracking cookies, advertising cookies, or third-party analytics cookies. GoatCounter, our analytics service, does not use cookies.

6. Your Rights

You have the right to:

To exercise any of these rights, contact us at support@surgreport.com.

7. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will remove your personal data within 30 days. Anonymous, aggregated usage data may be retained indefinitely.

8. Children

SurgReport is designed for use by medical professionals. We do not knowingly collect information from anyone under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or requests:
Email: support@surgreport.com